The JLG Parts Distribution, Service & Call Centers remain open.
JLG limited service technician travel in an effort to keep their team and customers healthy and safe. At this time, technicians will only be dispatched for service calls deemed critical.
JLG’s parts distribution warehouses remain fully functional. They will continue to strictly abide by any local government requests related to business closures and implement any requested preventive health measures.
JLG call centers remain operational with most personnel working remotely. These teams were built with optimal flexibility to provide superior service across multiple time zones around the globe. Performance metrics are at their highest of the year, so we expect minimal disruption in our ability to respond to customer inquiries.